Office closure until further notice. All circuit activity suspended to at least 30 April
MSVT NEWS March 2020
Updated: 24th March
Please take the time to read all of this article. It is long but will explain and hopefully answer most questions.
In line with Government guidance, all MotorSport Vision (MSV) venues (Brands Hatch, Donington Park, Oulton Park, Snetterton, Cadwell Park and Bedford Autodrome) have been temporarily closed down with immediate effect. Furthermore all circuit activity is suspended until at least 30 April, as announced (23 March). We will keep that date under review over the coming weeks as the guidance from Government evolves.
Please see below details of arrangements for the various events and activities across the MSV circuits during this extended period of closure. Our offices are now shut down until further notice so please do not telephone or email. If you have a query that is not covered by the below list, please wait until our offices reopen to get in touch.
Please see below details of arrangements for the various events and activities across the MSV circuits during this and any extended period of closure:
Event tickets/season passes
As previously advised, all motor racing until at least 30 April has been suspended and those affected events have been postponed. All tickets will be valid for the rescheduled events. If you let us know that you can't make the rescheduled date once it’s been announced, you will get a refund. If an affected race meeting is not rescheduled, you will automatically get a refund.
We will review the effect on season pass holders throughout the season and ensure that any significant loss of entitlement is managed fairly.
MSVT trackdays (including licence tests)
Everyone who is booked to attend an MSVT track day before 30 April will receive an automatic credit to use against a future date.
Third-party trackdays (No Limits, Javelin etc)
Everyone who is booked to attend a third-party trackday before 30 April should visit the organiser’s website for further information.
Everyone who is booked to attend a general test day before 30 April will receive an automatic credit to use against a future date.
Everyone who is booked to attend an MSV driving experience (F4 Master, Rally Master etc) before 30 April, will be able to book a replacement date in due course. Any vouchers that are due to expire will automatically remain valid until three months after driving experiences resume.
Customers of the PalmerSport event will be contacted separately regarding arrangements at Bedford Autodrome.
We have a large number of track days in this period with hundreds of people booked on. Each booking is cancelled manually, one by one. It will take time to systematically work our way through the cancelled track days carefully. We will issue all credits automatically - no request is necessary.
At the point we cancel each booking an automated email will be sent to the address used to make the booking. May be worth checking your spam periodically. The email will have a 12 month credit note reference number and confirm the value. Credits are issued for each component of the booking. I.e garage, instruction etc. When booking your next track day the credit will be there waiting for you at the bottom of the "check out page" to press redeem. The amount will be deducted from the balance before moving on to card entry. Please check the amount is correct before paying.
Track day dates for August onwards will be released very soon.
Keep well and we look forward to seeing you when it is safe to resume.
All the team at MSVT